Privacy Policy

Your personal information is vital for us as we value your trust. BookHolidayRentals.com adopts the concern and caution in safeguarding the privacy of our users. This privacy policy defines how your personal information is used and is saved. The privacy policy is applicable on BookHolidayRentals.com and websites associated with or related to BookHolidayRentals.com Group as well as any mobile application of the website.

 

Any information of yours collected by us is managed through this privacy policy. We ask users to be aware of the fact that any third party links on the websites does not have any association with us and we will not be responsible for their privacy practices. It is advised to the users to refer to the terms and conditions as well as privacy policies of these third party websites prior to using them.

 

The use of www.BookHolidayRentals.com or to avail any service offered by us, or to share any information with us while surfing, viewing, or listing properties, require your consent to this privacy policy.

 

With time we keep on revising this privacy policy by posting the new or updated version on this page. You should visit this page on a regular basis to remain updated and informed with the changes in the privacy policy. Users below the age group of 18years cannot access the use of this website. If anyone below the age of 18years uses our websites or seeks services, we do not collect the personal information. Such users can make any transaction or booking with the assistance of their parents or guardians.

 

The terms such as users or you used in this privacy policy document is for the travelers accessing the website looking for rental properties, the users who mention their rental properties on the website and others accessing software or tools provided on the website.

 

Collection of Data:

 

Users while listing their properties on Homely Vacations need to share information such as name, billing address, email address, and mechanism of payment. They must provide their personal information even while making an inquiry, or posting reviews, or creating a new traveler account.

 

We also collect data related to user location, which include GPS signals and IP address. The data such as time and duration of a user’s visit, searching keywords, and other Internet activity is also gathered. While getting connected to our website through other social media websites, we also collect the data through that site. The reason for gathering such information is to provide better user experience. 

 

When users access our website, we allocate cookies to their computers. With the help of these cookies we understand user behavior and choices. The settings of disabling cookies through browser settings can be opted by the users. If your browser denies saving the cookies, then you will not be able to access various features of the website because cookies play an important role. 

 

Why is your personal data collected, used and shared by BookHolidayRentals.com?

 

The first and the most important reason for collecting personal data is that we need to complete and monitor your online reservation and pass on your information to accommodation ensuring you are booked.

 

After your stay we use your contact information to send you the invitation through email so that you can write the feedback. This will help other visitors to select the appropriate accommodation.

 

BookHolidayRentals.com provides the user account facility on the website so that you can manage your bookings, avail the special offers announced by us, and manage your personal settings. The personal settings maintain a record of your searches made for accommodation or any reviews you have submitted about the places you have visited. 

 

We also collect the personal data for marketing activities, such as using your personal details to send news about the travel-related products and services. If you have opted for the option of receiving newsletter regularly, then we send them to your email account. You can unsubscribe the option if you want or you can manage your subscriptions through your online account.

 

On the basis of your information, we provide the individual offers on the website or in mobile applications. You can avail these offers either directly through our website or third parties who may be involved in the offer. Also, if we find your interest in a particular offer, we may contact you through phone.

 

Our management team may contact you through emails to respond to your interest or any other activity. If your booking transaction has not been successful, we send you an email as a reminder so that you can complete the booking. With time, we also send questionnaires to our users to get the feedback of the services availed by them with BookHolidayRentals.com.

 

Also you may get assistance to access our website or for a query raised by you. Sometimes, users may be asked to participate in the marketing research and here the information is used only after the consent of the users. To ensure no illegal or fraudulent activity is done on our website, we may use your personal details.

 

Using Personal Data:

 

The data collected by us is not sold to the third parties; instead we use the data to facilitate you to display the products or services, resolve or troubleshoot problems, communicate with users, identify interests of users in the products, give various special offers and products, deliver messages, respond to the user’s questions or comments, customize user’s experience with BookHolidayRentals.com, process bills and providing travel notifications, maintain your account, and enforce the terms and conditions as well as privacy policy.

 

The collected data is shared with property owners or managers. The information is sent to owners if you have queried about their listing and they require it to address your enquiry or fulfill your request.

 

The third parties providing their services such as processing credit card, business analytics, marketing and distribution surveys, and preventing fraudulent activities are allowed to access your information to complete their transactions but not allowed to share the information for any other purpose.

 

Your information may also be shared because of the following reasons:

• To fulfill with legal obligations or duties, court orders, or any other legal process or required by law
• In public interest or to help enforcement of law in any country
• To enforce our terms and conditions and other agreements
• In relation with a corporate transaction 
• To contact you with time to share updates
• To deliver other messages related to the services offered by our website
• To help the parties you have done business with
• To promote services related to the website 
• To prevent any illegal or unlawful services or activities

 

Your information may be shared with the following parties:

• The partners whose services has been requested by you
• Another party with whom you have done business
• A third party offering services on our behalf
• Any legal or governmental entity for any legal request

 

How are the social media websites used by BookHolidayRentals.com?

 

We use social media to promote for promotion purposes and improve our reach to larger audiences. For this, we integrate the social media plug-ins into our website. Therefore, when you login or access services through your social media account, then your social media profile is shared across the network. 

 

While registering on our website through the social media application, you will be prompted to accept which information should be shared to our website. The information selected by you to be shared with us will include the basic details such as email address, list of friends, or status details. This information will help you in creating a personalized environment for you on our website such as we will display the travel destinations of your choice and facilitate you to get the amazing experience of our services.

 

In this case, your social media will help us in knowing about you and how to process your data.

 

BookHolidayRentals.com allows its users to access website through mobile application:

 

We have designed mobile applications compatible on all different types of mobile devices. The process of accessing your personal details on the mobile application is similar to the one followed on our website. The additional feature available through mobile devices is that our application allows you to use location services to locate the nearby accommodations for you on the basis of your choice or preferences. With your consent, we send the details of the accommodations to you either through message or email. 

 

Data Safety:

We make our users feel safe and secure in accessing the website; thereby, we adopt various measures to safeguard the privacy of our users. Only the authorized third parties are allowed to access your personal information to perform business functions.

 

Use of cookies in collecting personal data:

 

A cookie is a small file that resides on your computer or mobile device and maintains your session details. The cookie is a mechanism that we use on our website to collect user information. Generally, web pages do not maintain the session details. It implies that if you are surfing from one web page to another, you will not be considered the same user. It is with the help of cookies your session will be maintained and the services you have selected or the accommodation you have chosen for booking will be stored in your cart. In other words, you can say that cookies remember your choices or preferences such as language or currency that you have chosen. It is not that all the cookies perform the same thing; instead, there are different ways of using them. The categorization of cookies is done on the basis of their functionality, lifespan, and their owner details.

 

Some of the types of cookies used by our website are technical cookies, functional cookies, analytics cookies, and commercial cookies. A cookie remains alive till you are login and accessing the services on our website. You should know that the lifespan of a cookie is approx. five years from the last time you have accessed our website. You have the freedom of deleting the cookies from your browser. Each web browser has a different mechanism of deleting cookies. You can check the procedure of your browser on Google. The data of cookies is accessed only by our website. However, if the cookie is created by the third party, then they will access the details. 

 

Your browser allows you to personalize the type of cookies you want to be saved and which type of cookies should not be saved. Remember if you are not allowing a particular type of cookie, then you may find difficulty in accessing certain functionalities on the website.

 

We allow you to directly communicate with the third parties involved on our website for various transactions. We also use the copy of reservation or booking made by you in case of any dispute related to accommodation. You also have the right to manage the personal data you are sharing with us. For this, you can write an email to us by attaching a copy of your identity card and prevent unauthorized access to your account. You should ensure that the personal details shared by you with us are adequate. If we find the incorrect personal details, we will update you for the same.

 

You should read the privacy policies of the third parties before accessing the third party links or tools provided on our website. 

 

If you have any questions related to the privacy policy, dealings or working with this website, or practices of the site, you need to contact us at Customer Support. We will contact you with time for marketing purposes through your phone or email. You can select any of the following means to receive marketing communications:

 

• Contact us at Customer support
• Follow the guidelines included in each newsletter
• Use the unsubscribe option
• Mail the request at our contact address